thank you for the feedback after your stay. i was happy to host your party of 4 in this formal 1br condo, which a lot of people use to accommodate parties of 4-5 during their short stay as an affordable alternative to just a standard hotel room.
This accommodation offers a full kitchen and a lot of other amenities that our guests are welcome to use during their vacation. We hire a local cleaning service to take care of the housekeeping in our rentals and we have an agreement with them that if the guests are not happy with any cleaning related issue they need to be notified with in 24h and it's the cleaning crew's responsibility to return and eliminate the problem. That point is clearly spelled out in our Check-in instructions and if you had any cleaning problems upon you arrival all you needed to do is to call up the cleaning service to re-mediate your complaint.
Waikiki is a busy tourist area with high population density, so the noise level would be pretty high anywhere you stay - there are no dead quiet spots in Waikiki.
If you're looking for secluded areas there are many places on Oahu that would fit that requirement. In comparison to many other condos/buildings in Waikiki our units are on a quiet side because they face a small 1-way street with not much traffic as opposed to busy streets or tourist paths.
As far as the sleeping arrangements go, if convertible pull out beds are not satisfactory to your situation you're welcome to rent our 2br equivalent condo in the same building, or possibly i could recommend you 2br vacation rentals in other buildings. However, most places would require a longer than 4 nights stay, just like us, but in your case i made an exception because you guys seemed very nice in our communication .
all the best, Inna
thank you for your feedback.
you're correct about the unusually hot september this year. typically the window air conditioners are installed based on the room size and the one we have there should be sufficient for the area. The condo only gets sun exposure for 2-3h in the morning and after 12pm it's cooling off. if you happen to be in the room during those hours, i'd recommend to close the black out curtains and turn on the AC.
For additional ventilation you can also create a draft by opening a door to the lanai and the entry door and it helps with the air flow inside the condo.
thank you for your feed back.
Per Airbnb rules, the hosts are entitled to handle security deposits on their own and, based on our vast renting experience, we chose to write our own rental contacts and process damage/cleaning deposits ourselves to protect our assets (this stipulation is spelled out in our listing).
Since you chose PayPal for submitting your deposit, i informed you that there was a fee added to your transaction. Using PayPal is not our requirement and you actually could have chosen other ways for this transaction with out incurring any processing fees.
Mahalo for staying with us this summer!