Response from Osnat:
I'm sorry to hear how Ohad feels and I understand the frustration nevertheless Ohad forgot to mention that his family in Israel got the key to my apartment 2 days prior to their arrival to put food and toys with no extra charge.
I also offered to check the Wifi the minute he told me about it and he refused because his family was sick.
As for the apartment not being clean, I was abroad at that time but the cleaning lady cleaned before they arrived and my parents checked that everything was ok.
As for the renovations I had no idea about it, I had guests a few days before Ohad and they were very satisfied I also checked with Ohad a couple of time if they are comfortable and if they need something and they said everything is great.
As for the pipeline explosion I thank Ohad for taking care of my furniture's but I did my best to help. I arrived with my father at 4:30 am to the apartment, we closed the neighbor's water, located the owner of the apartment and returned in the morning with a professional, unfortunately that’s all we could do at that point.
Noun of that justifies the fact that Ohad refused to let me into the apartment to dry the water, he cursed me and my father and shouted at me in front of other people and even left for me a book called "the devil" on my living room table. I have to admit that at some point I was afraid of him and what he will do to my apartment and was very relieved when they left. I do not wish anybody such an experience and my other reviews speak for themselves. Having said that I wish him all the best. Osnat