Professional, early 40s, lived in Asia for many years and looking to discover other part of the world ... love to cook and discover great wines too !
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I´m going to try and be as polite as I can be considering what you have written. It is true we made a mistake with your reservation . We trusted a fellow worker and she failed us by not having your room ready upon your arrival. This of course, will never happen again and we are truly sorry, once more, that it had to happen to you.
We did our absolute best to accommodate you in another hotel, payed for your stay , and made sure you were comfortable because we felt we owed it to you.
I will let our past and future guests speak on our behalf, as your harmful words do not deserve further explanations from our side.
We invite everyone on Airbnb to stay with us and have an amazing experience in Lima.
Gonzalo & Humberto
Thank you for your feed back. We're sorry you didn't sleep well, we planned to install shades very soon so the light and the noise (even if Cusco can be really noisy sometimes) won't be a problem anymore. Despite these bumps we hope that you had a wonderful trip in Peru! Best Wishes, Itala
Hola David, gracias por sus comentarios de casadewow.
ustedes fueron buenos amigos en sus vacaciones,
la vida en ollanta es muy tranquilo y la magia que se ven
si pudieran enviar algunas fotos del lugar para una mejor rason
con gratitud de casadewow.
Hi David, thanks for your comments casadewow.
you were good friends in their holiday
ollanta life is very quiet and magic that are
They are sacred.
if they could send some pictures of the place for better rason
casadewow with gratitude.
Thanxs for enjoying apartment and take care of it, we are going to put air conditioning for 2014, and safety box, about air we already plan to put this year, but it was full the apartment, so we couldnot, but next year for sure. About that neighbor, that makes partys, its been noisy with u and before tennant, but no more, and of course there is a rules community, he has to obey, and we are doing most we can, so this not happens again, by the way its a foreigner:-) sorry about it. thanxs for advises and compliment, hope we see u again, u ve been a good tennant:-)