Visit create.airbnb.com »
Thanks for taking the time to report this user.
Your participation helps keep Airbnb a safe and trusted
community, and it doesn't go unnoticed!
We love travelling, meeting new people and having new experiences. :-)
Every Superhost has their own style, but they've all reached key hospitality goals.
See What Makes a Superhost
Congratulations, you're a Superhost! We'll reward you with priority support, product previews and more.
Review Your Rewards
Albena&Stathis has completed online and offline ID verification.
Learn more »
This is my first time using airbnb, but from now I don't think I will travel using any other means.
Albena&stathis were amazing even before I met them, very flexible with any of our needs, and always ready to help with questions,or needs.
The penthouse is exactly like the pictures, and the spa is even nicer than the pictures!
And it is no more than a 10 min walk to the gondola.
I will definitely be returning, to thier place on my next trip to the bansko resort town.
Yes very satisfied with the host. Greeted us at the airport in Sofia and all went smooth
This was my first snow holiday, so I don't have anything to compare it too. But Albena and Stathis responded to our questions very quickly, and we had a hassle free holiday. The apartment is very convenient to both the ski lift and the town, both within 5-10 minutes walk. The apartment was clean and comfortable and had everything we needed. The spa facilities were also excellent, and not too busy either. The only negative things I can say are the room layout showed 1 room with a double bed, and 1 room with twin beds, when they were both doubles. And it said it had a washer/dryer, when it was only a washing machine. these things didn't effect our holiday at all. And we will definitely be back again for more great snowboarding :)
Great apartment in a superb location and exactly as described. Hosts always available to answer any questions and were very understanding when our transfers got delayed on the way to the apartment. Highly recommend.
Luxury Penthouse with stunning views – this was what the owner claimed in the message posted on AIRBNB and that was what we believed we would get…. We made the reservation and our adventure started…. In a nutshell, we arrived with our children in the apartment owned by Albena and Stathis (https://www.airbnb.com/users/show/9331470 ) , for a seven-day vacation… We found an incredibly dirty apartment… when I say incredible please believe me that I never saw such filth in my life. We were shocked about the condition of the apartment. There was dirt everywhere. The kitchen sink was full with vomit and the smell was unbelievable, the walls were stained with oil…the couch was dirty (food, beverages and other stuff…), the cabinets and wardrobes were packed with old clothes and other stuff (smelling like old stuff) , the apartment was not connected to the heating system of the building and as a consequence the heating was done through some improvised electric devices (which we turned off at night because of the risk of fire and we were very cold) ,the windows were isolated with toilet paper…. And many, many other things … you can convince yourselves by seeing the photos made by us in the apartment: (website hidden) ... Shame on you Albena and Stathis for lying on the AIRBNB description and for putting fake pictures on AIRBNB (the posted pictures by the owners are those of a totally different apartment)…. You are cheaters and I hope that you will never rent this apartment anymore. I will inform also AIRBNB about this!! For all people interested to rent this apartment: run away while you still can for all apartments owned by these cheaters… don’t ruin your vacation!!!
We had a five days stay in Albena and Stathis apartment, our first time in Bulgaria and Bansko. A great and spacious place located a ten minutes walk from the center where the gondola ski lift is located. Our first day was a disappointing experience. When we woke up and looked out, the mountains were surrounded in a low hanging fog. So we decided to delay the skiing this morning anticipating that the fog would ease throughout the day. Which it did, and the sun came out. But we had not expected to use almost 2,5 hours to buy ski-passes and standing in line waiting for the gondola to take us up to the slopes. We learnt that you have to get up early and queue up before 8 in the morning if you don´t want to spend half the day in line. The following days were sunny and warm. The skiing area was great, although a bit to limited for skiers used to the Swiss and Austrian Alps, but dining in the slopes is absolutely comparable. We had most of our dinners in town, which was fine. But we found it convenient to have breakfast in the apartment after trying the restaurant at St George the first day (which is not at all recommendable). Considering the cost of our stay, altogether, we were very pleased with Bansko and the apartment. Great value for money. We also experienced Albena and Stathis as great and responsible hosts who did their best to make our stay as comfortable as possible
It was the perfect place for our first ever trip to Bansko. We had a lovely time, Albena & Stathis are great people and Stathis was always available for us. This is probably the best looking apartment in Bansko! Can't recommend high enough!
Overall we had a good experience with our hosts - Albena was answering all our questions and requests. The view of the apartment was exactly as in photos. Also the apartment is well organized and confortable.
Albena's appartment is very nice, we felt very comfortable. Albena helped us with organizing transport and her assistant helped us with renting the ski equipment. We skied for 6 days, the appartment is very well located and the sauna/swimming pool were great. Just to warn: make sure you do not book the skiing vacation during the national school vacation period, it will be very full and one has to wait in line for some time. Bansko ski resort is perfect for families. Very good impressions and memories.
Amazing apartment with a stunning location would definitely go back
Host where always available and very helpful
The guests were very self sufficient. We hardly saw them.
They were a nice family that came to visit their children that had just began university in Bristol .quite friendly
Albena and Stathis were a great guests! very considered and it was a real pleasure to welcome them as our first guests in this apartment. Hope to see you again. All the best. Natalia