I usually do not read feedbacks as I get along with people quite well. By accident I came upon this long ill-spirited letter, which made me feel uncomfortable, so let me spend 20 minutes of my life to get some facts straight.
---"We’ve been hosting people in our house for a year now so we can confidently say that these 2 just didn’t fit with the Airbnb spirit at all. From the beginning, it was quite clear that Vladimir and his nameless wife - she never actually bothered to introduce herself, only stayed with us to save money rather than for the experience of staying with local people. You see, we would have loved to share our love for our city or a nice conversation about their respective countries."---
We would love to chat about this and that, but the host let us live on the roof while he himself stayed downstairs, he never came up to have a conversation, and when I occasionally came downstairs he either was not there or he was wordlessly staring at his laptop making me too shy to distract him from whatever important business he was doing there. We have not saved any money, we just paid him the sum he wanted ($124 for two days, incl. all fees), and this is a level of 2-3 star hotel in his city, so this is a really shameful accusation. but upon arriving in our flat- not just one but 2 hours earlier than the arranged time stated in the sharp toned
and only message we ever received from them, the only thing that our “lovely” guests were interested in was the Wi-Fi password. As we stood around waiting to hand them a map and give them a tour of our home, they chose to ignore us and kept their eyes on their phones.
When being asked about our arrival time via airbnb by our host i replied "around 20-21:00 or so". We arrived at 20:08, and the second greeting after "hello" from our host was that they have not expected us so early as we told them that we would arrive after one or two hours, and the room was not ready yet. Even if it was like that me personally would never say the same as i feel that accusing people right on the doorstep is inappropriate and ill-willed. We are not close friends, right? My rule number one with strangers - be polite. As we were actually not "too early" I attributed this words to forgetfulness or inadvertency of our host. Just to be polite I did not say anything about us being not too early but just in time, also it was not really a problem for us, we could just wait. So we sat down, had a chat with our host and also listened for his nice introduction for some 10-15 minutes, after that we had nothing to do so we asked if WiFi was available so we could spend time usefully while waiting for the room being done. Now, you can imagine how his words caught me off guard today.
---"We are open-minded people, and we would normally understand and tolerate anything from our guests. Like the fact that they took 30-minute-long showers and flooded the entire bathroom without a single mention – let alone an apology. What we found harder to swallow was, as we were mopping it up ourselves, to be told that this was our fault for not having a shower curtain."---
I did not realise and never saw the floor being flooded as me personally is very accurate. I asked my wife about that situation, and she told me that during first day due to absence of shower curtain the floor got a little bit wet, and when she saw the host wiping the wet floor she apologised and said that she would pay attention next time, she also offered her help, but the host in his friendly manner replied that it was ok and not a big problem, he also refused to accept any help. She thought the accident if one might call it so was resolved. Instead of that as we can see now, the host was accumulating his anger. By the way, the host's shower really makes floor wet, so the shower curtain would not be an excess.
---"Likewise, if we’d shared at least a few friendly words, it may not have come to us
as such a shock to find our female guest washing her fringe over our kitchen sink."---
I asked Kierin about that, she said that the shower was occupied for quite a long time, so she thought she could use a sink. She often uses it at home. If it somehow looks inappropriate in your country or your city, we can understand that cultural difference, so please forgive her. By the way, during introduction she said that her name was Kierin. This is a rare name, so if you could not memorise it, you could ask here to spell it instead of accusing her in lack of desire to introduce herself.
"We might not even have minded letting them borrow our personal items if they had had the common decency to ask beforehand. What we found more disturbing was, after checkout, to find that our nail scissors had been used (we don’t want to imagine for what purpose) and left lying around carelessly in the room along with dirty plates and mugs. "
We have our own personal hygiene tools and never use tools from strangers. Kierin did not realise the host was considering scissors his personal item, so she just borrowed it by default to cut the paper. Sorry for that. As about dirty plates and mugs, we left two mugs after having tea and one plate after cheese. The host asked us to pay a $8 cleaning fee, which we did. After that such an accusation makes me feel that the host is an inadequate person. What else we were supposed to clean? Host should put it in writing, and let every guest understand that even after paying cleaning fee they are supposed to wash their sheets and mugs before leaving, oh, and do not forget to mop the floor.
---"Airbnb is a great way to get to know like-minded people with similar values. Unfortunately, these guys had the wrong attitude from the very first contact. Not only were they disrespectful with poor manners, but they didn’t show the slightest interest in having a friendly exchange of any kind. A tip for Vladimir and his wife in the future: a simple “hello” in the morning goes a long way."---
Valuable advice, but we usually prefer "good morning" and always use it. It's a pity I did not have a chance to use it as both mornings we stayed at the host's place he was sleeping. The host was home very late so he slept till 10:00 am or so. I did not have a courage to wake him up to say "hello". May be I will do so the next time I come to Seville.
For me it's clear that this host's behaviour is not that of a grown man. And as you can see from his long letter he is especially annoyed with a "female guest". It's up to men to be straight or gay, whatever he chooses he should not be rude to others, does not matter male or female they are. The host was quite friendly on the surface but as I found out after check out he was burning from inside. By the way, the room is quite good and views from terrace are second to none. But no, do not stay there. Whatsoever.