Response from Tatiana:
First of all, I suggest you have a look at the review I left Helena Lindala-Haumont about how I felt about this stay. I even suggested to refund the whole stay, with the condition that they found a new place ASAP, because I felt so much disrespected in my own house.
Secondly, I unfortunately have to work a 9 to 5 day job and am not home during the weekdays. I cannot greet most of my guests that arrive during these times, except by leaving a detailed note about rules of the house and arrival, until we can finally meet in person later in the day. Now, I don't had that much time to spend locked in my room. If guests come back only at night or wake up in the afternoon, which is totally okay with me if they are respectful of other people, I am not usually up to explain house rules and appliance functionning at that point, since I might be either sleeping or just plainly out attending my business.
Thirdly, and this is probably the most important, I AM NOT a professional inkeeper and the room I rent is not in a HOTEL or even a HOSTEL ». I am helping out a friend away for the summer by renting his room. Therefore, even though I try to provide with everything you need to make you feel comfortable, I don't have maids, concierge, laundry service (you can make your own laundry in the apartment though!)... The price I charge is not even comparable to what would be paid in a youth hostel in downtown Montreal, in a shared room with bunk beds. I rent this place to share it's great location and help out people that want to visit the town with a budget. This being said, I expect my guests to respect basic social housesharing rules, which include not using the kitchen or appliances at 5 am, and respecting the other tenants. I didn't think necessary to lay down these instinctual rules. No money paid should pardon any disrespect from a guest's part. I am opening my house to strangers and I usually have good experiences. Unfortunately, sometimes things go bad.