This review is absurd and likely due to my average review for the host, due to lower than expected standards due to photographs given. Firstly, the heating was never told to be turned off, we are from. Australia and have no idea where to even turn it off from or that it should be turned off at all. We had not even changed the temperature once arriving. The television was fine and we never had any issue with it. The lights I can imagine all being left on. The wifi password was given to me on paper and I misread a "D' for a '0' as it was very unclear a NSC scribbled down. This is very unfortunate as we gave a very generous review considering.