Response from Petra:
Thank you for your feedback.
Unfortunately I can´t agree with some points which you mentioned. For example description of the apartment - there is visibly written that the check-in is not in the apartment but in the office and also there is map where you can see where is the apartment located. Also I was there for your assistance so you could ask me for these questions which you were interested in. (before you made booking and also during your stay in our apartment).
Thank you for information about the maintanance issues, everything was checked and fixed. I apologize for this inconvenience and I please another guests to inform us about problems in the apartment as soon as possible so we can fix it immediately.