This review contains outright false and misleading statements. While unfortunate, this is not surprising to me, given the hostile nature of this host from the moment I received notification from AirBNB that there was a problem. What is startling is that this amounts to a disagreement that can be fairly resolved, and even while AirBNB is currently, actively assisting us in resolving the issue (upon which we are awaiting resolution), Ali cannot help himself to publicly mischaracterize my conduct, rather than patiently await a fair conclusion using the resources made available to us and communicated to us by the service.
As a career Naval Officer I choose to limit my coffee dance parties to my returns from at-sea deployments, and only then in the trusting company of those who will keep me from flinging it all over the place. (sorry, couldn't resist). But I'm confident that anyone reading Ali's over-dramatic review will see that there is some exaggerating and stretching of truth here. He is insulted by a $25 offer from me to pay for simple cleaning that anyone with a bottle of Oxy-clean or carbonated water and a good set of instructions freely available on the internet can manage to take on.
In the process of my genuinely trying to understand all of this, he proposed that I instead fly back to Nashville where he would make the apartment available to me for 2 hours so that I could remove the stain myself. This irrationality only continued, so I will explain here: This Ikea chair is not "ruined", far from it, as the photos he sent me of two or three light quarter-sized coffee stains clearly show. My offer through AirBNB to pay a more than fair price of $25 to purchase 5 or $10 worth of materials to remove the stains (which I'm not even sure originated with me, as he mentioned) is insulting to him, yet one should not be insulted by his filing a surprise guerrilla claim of $75 for this "ruined" Ikea chair without any attempt beforehand to discuss it or ask or inform me about it. Coffee rings left by a guest on a laminated Ikea particle board coffee table add to his outrage and somehow strengthen his claims, because wiping them up with a paper towel is apparently outside the job description of his regularly paid cleaning assistant (note the $35 cleaning fee already accounted for in his listing).
All of the instructions I received from Ali on check-in were followed to the letter, including me stripping sheets and removing pillow cases from pillows, washing dishes and coffee pot, etc, etc, but those things enjoy no mention in his review of me. This "young entrepreneur" sadly seems to have control issues, which will not be detailed in his character bio, and he does not recognize good faith and cooperation when it is right in front of him. I am happy to send any future hosts who are concerned by this review a full transcript of the exchange that took place between myself and Ali, which show my attempts to fairly understand and resolve this issue, which on my part were always polite and respectful. In the meantime, I trust that AirBNB will fairly adjudicate this matter.