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Our host was accommodating, in that she allowed my daughter to pick up the keys, and met her at the appointed time. The location was great for our needs, only 1/2 mile from my daughters home. The neighborhood felt safe, and was reasonably quiet. The unit is in a gated community. As both Eve and I are new to AirBNB, I feel sure she will correct the condition issues, once informed of them.
The owner is friendly enough and tried to be helpful. However, the place was not ready with plumbing issues that never got resolved and everything smelled liked mildew.