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Jesper and his family are very exacting people, not afraid to speak their mind, and kept me on my toes. I enjoyed the opportunity to better myself and the property through them.
Jasper and his family were only here for a few hours and we refunded them in full the money not refunded to him was airb&b's fee, Jesper stood over me and watched as I did the transaction.
He said in his review the cottage was dirty however he NEVER mentioned that to me at all,Had he we could have had it re-cleaned.
He also said our photos were old, they were taken in August 2013.
When he said they were not happy I did everything I could to accommodate them and even offered to look for other accommodations.I feel that he was very unfair in the review he wrote.
They laid in every bed so all the bedding needed to be rewashed. They made coffee and dirty-ed the bathroom so it needed complete cleaning.