thanks for your feedback....
we do not agree on some points:
-maybe there was a misunderstanding because we tell you to switch off the air conditioning when you go out to visit the city.
-wi-fi it's free and you can used everytime....
-the apartment was dirty,you could call us and we will come to check the status of cleaning
-we waited the arrival without putting in telephone contact, because you did not have your phone
-we are in the center of Rome and the area and city are safe
-to us it felt a bit exaggerated your review, but we respect it anyway and we thank you for being in Rome
I'm very sorry but it's not true....
we went in the apartment to bring a fan, since it was very hot, and we have seen that customers have moved the beds in one room and this can not be done without the authorization of the property also they have left the air conditioning all the day turn on and even that is not possible, because for us it is a waste of money and electric power, whereas we did a price all inclusive ....