Brad, you have the apartment booked and so obtained as seen in the photos and described. Everything was ok for you on arrival. If it were not so you would have said the same to the beginning. 1day before departure Beschwehrst you up again. It is a private apartment that is you provided and not a hotel. Everything notwendiege is always provided for guests. When a person comes then there is only a pillow and a blanket, a large bath towel and a small towel. You were only 6 nights. The towels should be enough. An extra towel was ready even in the bathroom. Besides, there is also a washing machine with dryer. Where is the problem? Prices are described in the Portal for one person and for 2 persons most exactly. I think that you can hire in your country for such a price is not a whole apartment in zeltraler location. If guests need more as they need then they have it myself Buy. For the coffee Maschiene goods capsules in the kitchen cabinet in the glass! There are always available capsules. You have to open your eyes. The apartment is being seen in the photos. I do not know why you are unhappy? Read my other reviews. The talk fKein guest is unhappy as you. Your review is greatly overrated and exaggerated. Maybe you should always go to a hotel in the future.