Visit create.airbnb.com »
Thanks for taking the time to report this user.
Your participation helps keep Airbnb a safe and trusted
community, and it doesn't go unnoticed!
Kanchit has completed online and offline ID verification.
Learn more »
This AirBNB listing in the lovely little city of Luang Prabang has great potential. The best asset it has is Kanchit, the General Manager of the facility.
There were a few hiccups, as this was a newly listed property, and each time, Kanchit went out of his way to immediately address the issue with graciousness and courtesy. When they had to replace our water heater, Kanchit gave us another room for the night, and also gave us a very much appreciated partial refund in USD.
The location is excellent, nighttime was very quiet, and the Western-style bed and bedding were superior, especially in a region that is known for rock-hard beds. There also was a lovely little breakfast right on the large garden pond.
This isn't really a typical AirBNB listing, as it is on the same property as a boutique hotel. But the personal touch and attentive staff make this a nice, affordable option in what can be an expensive city to visit.