I found Marion rather aggressive; despite offering tips on how to save money in London I was loudly informed it was 'my money and I will spend it how I like' so left them to it. I found it rather strange they booked the cheapest room possible but wanted to spend £29 more than necessary on attractions?!! Yet, despite honesty in my listing they expect far more than what they paid for and did not convey this to me personally but in a poor review. Maybe it was the language barrier - they were not rude, but not friendly. Disappointing experience.