I will answer each of your complaints because I think you are very unfair in your review, but first let me tell you I'm very sorry that week you were on holiday in my house it rained every day, Jose told me you were very upset about this.
The house is not ruined because is only 10 years old and have been doing all maintenance properly. I want to clarify that the gas stove does not work (is only for decoration) there is vitroceramic for cooking, you know that because is where you cooked all week.
What happened to you is that the firsts days was a big thunderstorm who cut the electrical device and how everything works with electricity failed some devices (alarm, pool pump and light), but was quickly solved.
We can’t control the weather neither the consequences of a thunderstorm, but we can put solution and we did and very quickly.
The sheets and towels were renewed every season and cleaned every week. I was informed by the cleaning lady that you used the sheets and towels which were clean and ready for you and they were clean for the next tenants.
The external environment is very peaceful and clean, is one of the reasons why we live there and it is one of the main reasons why many families choose the house for their holidays. It attracts the peace of the area meanwhile is 5 minutes from downtown and the beaches.
The rooms are well equipped in terms of decoration and furniture. The room has 3 beds, is clearly specified by Jose that the third bed is not in use. In the information of the house is specified there are 9 beds for 9 people and that bed would be the tenth so I don’t understand your complaint. That room has exactly 10m2.
The outdoor furniture is perfectly maintained and equipped, can be seen in the photos.
In reference about the calls you made me, I have not received any call from you. I spoke with Jose about the problem and we have solved the problem from the distance. I was on holidays with little possibility of communication, therefore contracted Jose to solve any problems that may arise.
I am sorry for your rewiew, I'm sure that the bad weather you have had is the main reason for your holidays were not what you expect . We were renting the house from years and all tenants have always been very pleased quality / price.