As discussed with Jill during her short stay, we are very sorry for the inconvenience caused. We note however that our villa is dutifully spayed for mosquitoes every month. This is important for the comfort of our guests as well as our family when we stay at the villa !
We also thank Jill for her report on cleanliness. We have since engage a new cleaning staff to ensure the satisfaction of our guest as it had become clear the quality and consistency we expected from our contracting cleaning staff wasn't there.