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Anna and her friends were delightful, appreciative guests. Communication was great throughout and they left the apartment in top shape. They even left me a gift! (a beautiful calendar of Australia) Lovely people who are welcome back anytime.
I did not meet Anna in person, but the email conversation was very nice and uncomplicated. She left my flat in perfectly clean state (Anna, thanks for the lovely present!). I would recommend her as a guest anytime. Anna, you are always welcome and next time I will hopefully meet you!