Response from Laure:
I have sorry and surprised you didn't felt good with the cleanliness of the place.
The sheets and the towels - 2 bath towels + 1 hand towel - just went out from the washing mashing before I gave it to you. And I am surprised you found them dirty. Moreover 2 hours of cleaning had been done in the apartment before your arrival. And the right color of the pillowcase I gave you is yellow and not white, to go with the fitted sheet.
I can understand you were disappointed I didn't have an hair dryer in the apartment, but I couldn't brought one for you in the middle of the evening,
I want to do a lot for my guests, and it is a real pleasure for me to welcome foreigners visitors. But I have to admit I can't work like in a hostel. I can't come immediatly when you give me a call, not because I don't want but simply because I am not living in the same building when you are in.
Sorry for this miss understanding. And I will be more careful with the towels the next time.