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We live in Knoxville, TN. We like to hike, hear good music, and eat good food. We've got a spunky 20-month-old daughter who makes everything interesting.
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Katie & their family were great guests. Real upfront about their needs & easy to work with. They left the house in good shape & I would welcome them back anytime.
Katie was a wonderful guest.
Unfortunately, while she stayed with us somebody came in to the studio and stole a number items from Katie - like thousands of dollars worth. The most disturbing part of the theft is that it appears to have been committed by a previous Airbnb guest.
We've since rekeyed the lock and are in the process of installing a combination lock.
(Our neighbor happened to see someone going into the studio in a way that appeared suspicious at the time the theft occurred, and later identified that someone in a photo we presented.)
We have refunded Katie's stay.
Airbnb has been infuriatingly unresponsive with Katie's and our pleas for assistance. In fact, they have done absolutely nothing to help us resolve this - just a runaround you would expect from, say Exxon Mobil. Unbelievable.
We never got to meet Katie, but she left our cottage perfectly clean. We would recommend her as a guest.