I've never smoked a cigarette in my life nor has anyone in my apt so any perceived smell of smoke is perplexing. I burn incense often so perhaps that is what Ellen is referring to. I was more than accommodating to Ellen allowing her to drop off her bags at noon (coming home on my lunch break) to store them in my apt before check in. The "lower ceilings" are subjective and looks as shown in the photos and most people find the apt very bright and airy- it has 7 windows. One detector was unplugged in the bedroom on purpose so the blinking light does not bother when sleeping. The detector located 3 feet away in the living room has a battery and is working fine and up to code. The apt is very clean and I am not sure what stains Ellen is referring to.