Thank you for the review Elizabeth!
72F Degrees has been determined an optimal temperature for comfort and to avoid any potential issues.
This Even being too cool for some. However, we are here to make you a satisfied guest. We could have sent one of our on site maintenance professionals to test the temperature/thermostat and if working properly, could have given you permission to drop it lower than 72.
Next time, give us a call, We are here to make sure you 100% satisfied. ;)
All my best,
*as a preventative measure, I have sent maintenance to test the thermostat and relative inside temperature.