Hey Will and Ashley,
Thank you for the review! Unfortunately, It looks like you missed the fact that the additional towels are located at the In-Unit Laundry Room, Above the Washer and Dryer. Sorry that you missed them. Next time, give a quick call to the 24 hour service front desk and they will be able to answer any questions for ya. The Phone number is on your check-in Instructions and given to you upon check in :)
With the low price of these upscale condos, this is a Self Service Condo. Unlike a full service hotel, we suggest guests bring their own products, but still provide a few products in case the guests forget theirs.
I apologize for the confusion and hope you will come back and try staying with us again.
Thank you for the compliment on value!