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First of all, the apartment was lovely. Well equipped little kitchen, plenty of towels, spacious, free wifi and access to a nice little roof terrace. There's a good little shop across the road for basics, and the area is great. We would stay again.
However, our visit was marred a bit when we arrived to discover that: a) it was a business renting out an entire building, not an individual renting one apartment; b) the person at reception had never heard of 'Ross'; and c) had no record of our payment via Airbnb and requested we pay again. All of this was a bit disconcerting, and didn't get the trip off to a great start. In the end, after escalating it to a manager, it all got sorted out (or at least, we never heard any further requests for more money!), but we were left with a slight sense of unease. We felt that this company should be up front about what it's offering: it's not an individual renting his own apartment to visitors - which is what we thought Airbnb was all about - it's a commercially run business like any other hotel. That's fine, but was unsettling, because we felt that it had purported to be something different. They also need to get their operations a bit better if they are going to use Airbnb, because we didn't enjoy having to pay hardball the moment we arrived. If we had just been renting from an individual called 'Ross' - as we believed we were - he'd have known we'd paid the money and it would have been simple; because our payment had got lost in some corporate machine, however, it was all a bit worrying. I wonder what would have happened if we had, indeed, just agreed to pay again - would we ever have managed to get our money back?
In short - do stay here; it's really lovely. But DO bring a printout of your receipt, and be prepared to refuse further payment if you're asked for it.
The accommodations were excellent. Great cooperation from the staff. Excellent location allowed us to walk to almost everywhere we went in Chicago. The building was quiet, very clean and efficient. I would do it again in a heartbeat, the next time I return to Chicago.
The DeWitt Place was accomadating. I wanted to see if the reviews about Juan were true. And they were! Juan was very delightful, so helpful, very informative and available if I had a question. The room was comfortable. The bathroom was small but worked. And you can't beat the location.
The building was quiet and clean. Nice work-out room (not big but worked.)
I will definiately go back. Thanks DeWitt Place for making our vacation/business trip a success!!!
Studio was small but clean and well equipped. Check-in was easy, parking was convenient and location was quiet and close to amenities. Email communication was not always terribly prompt but helpful when it arrived.
A bit pricey perhaps considering the units are old but still enjoyable.
My husband and I had a great experience! Location is FANTASTIC. It is only 2 blocks from the North end of Michigan Avenue but also only 2 blocks from the beach! Ross is great and answered all my questions before we got there. We arrived late at night, but the staff was easy to make arrangements with and they gave us a cell phone number to call if we had any issues. It was so nice to have a kitchen during our stay in Chicago. We were able to store leftovers, breakfasts, etc. The Studio Complex also has a place to lock up bikes in the back. We brought our bikes with us and were able to easily ride to the bike path that goes all the way along the coast of Lake Michigan. Trader Joes is less than 8 blocks away. I can't say enough about the location. This was a great place to stay and if we head back to Chicago, we will be staying there again.
This was my first time in airbnb. I started my vacation at Paris and my experience wasn't so good, so I wrote it to Ross to cancel and he made me believe that I would change my mind staying with them. He was correct. Everything was great. The studio is gorgeous, clean, with clean towels and linens. They helped me to get there from the airport with plenty of information and made my staying wonderful. I will recomend the studio to my company travel agency. Juan, the manager, is really polite and helpfull. I recomend it to every body! Thanks Ross and Juan for the great experience.
Location, location , location! Close to MagMile and well organized. Our only negative is that the AC was very noisy.
I really enjoyed my stay at the Great Gold Coast Furnished Studios. Much more comfortable than a hotel and walking distance from the water and downtown Chicago. I enjoyed all the comforts from home including a working kitchen which allowed me to make tea and breakfast each morning. Everything was clean and as described. Consider this for your next stay in Chicago, I know I'll be back next time I visit!
Already been sent.
Had a wonderful experience at Dewitt Place. The place is well-maintained and everything was great. The people who work there are very helpful and friendly. Would highly recommend!