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I am a free lance music producer. Travel a lot and enjoy it. Would love my guests to enjoy their stay at our location and do everything possible to make it happen.
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Unfortunately, we regret booking with Marina. First of all, she did not provide accurate information about the apartment. It is a basement apartment and is difficult to access, also is not as private as disclosed.
Secondly, there was terrible sewage rupture underneath her apartment which caused us to pull out and seek a hotel option. The rupture spilled sewage throughout the apartment and soaked some suitcases. Even after being informed, Marina acted very slowly on the very urgent issue and left the communication to her friend/neighbor/cousin (still unclear on this relationship) who was shocked and said he wasn't supposed to be so involved in the process. We understand this was out of her control, but her responsiveness to the situation was concerning.
When we tried to communicate a refund, that process was extremely slow as well; it seemed like she was putting all of the responsibility on us even though it was her residence that had an extreme issue.
Great location, and very comfortable, nicely done unit.
Had a great stay in the apartment. The location is excellent and the amenities were all in order. There is a small kitchenette but no stove so you can't cook anything. However there are great take-out places and restaurants close by. I didn't meet Marina, but she had arranged for the tenants upstairs to meet me and they were extremely helpful. Overall the apartment was perfect for my needs
Great hosts and very accomodating. Perfect location and setup
The reservation was canceled 22 days before arrival. This is an automated posting.
Marina is always a wonderful hostess! It is a pleasure to stay in this location.
Marina's apartment is exactly as described and pictured... very convenient location and so cute. I didn't get to meet Marina, but Boris was very helpful and let me into the apartment when I arrived. And the on-street parking pass was great to have!
A great experience!
We didn't get to personally meet Marina as she was out of town. She had a friend stand in for her at check in and he was very nice and welcoming. The apartment is light, bright and comfortable! Located in a lovely section on 20th you can easily walk to shop and dine.