This review seems bizarre to me. First. When a guest places an inquiry they are asked if they have reviewed the listing page and photographs on a computer to be sure that the accommodations will suit them. The curtained king suite is clearly depicted. Guests are also encouraged to ask questions prior to booking. When we check a guest in they are given our cell phone numbers. They are told that they can call us 24 hours a day if there are any issues. I never received a telephone call regarding bugs nor did we clean up any bugs after this guest's stay. We would prefer if our guests also practice clear communication and let us know that they are having issues rather than having to read of it in a review. It only seems fair. Being a good host and a good guest is a two way street and communication is everyone's responsibility.