Im sorry if you had a bad experience. One glass broke doing our stay, just on the last day. We believe is was because of the heat is was so fragile - I didn't had the opportunity to write you as it happened just before leaving. Let me know if I should buy you some new. It was also my expectations that cleaning was included according to Airbnb. Maybe this is a misunderstanding from my side.
I hope you are not to disappointed and you an improve/remove the review.