We are a late 50's mid 60's active retired couple with a passion for travel.
Rick and Renee were delighful guests. Everything was easy with them from the minute they arrived to the moment they left; polite, friendly, courteus...always smiling and good humoured. I can recommend them to everyone in Airbnb community.
Rick and Renee were the perfect guests, easy talking and great communicators, full of joy. The apartment was IN PERFECT SHAPE, spotless and extremely clean, after they leave, I strongly recommend Rick and his wife Renee has a guest in your house. Thank you so much, was tremendous pleasure to welcoming you at my place. THANK YOU SO MUCH to take care of my house. Ricky
Rick and Renee decided not to stay in my farmhouse in Kinsale. They said they would phone me with an arrival time but they did not. After waiting all afternoon I had to go out to make funeral arrangements for a family member who died that morning. I got home an hour and a half later to find a note saying they were looking for alternative accommodation. I phoned the number they had left on their page but it was their home number in the States. I instantly contacted them via both email and airbnb messages letting them know that the room was still available and breakfast was in the fridge. They responded by telling me they were sorry for my loss but they wanted a complete refund. I believe they just changed their minds and perhaps the house was just not suitable enough for them. Since then I have received a few blunt messages from Rick threatening a critical review if he did not get a refund (something which is against airbnb rules). I have received wonderful reviews for my hospitality and hosting skills and take great pride entertaining and looking after my guests. Unlucky for them they didn't get that experience. Perhaps with more knowledge of the airbnb experience, Rick and Renee will be more considerate.