Apologies Duncan for the erratic WiFi. We have just upgraded the hotspot (Devolo dLAN 1200+ WiFi ac) which seems to be performing extremely well with many times better performance when compared to the old hotspot.
Thanks for coming to stay Ben and it was lovely to meet you. I hope you enjoyed the rest of your British Tour. I know you are unlikely to be in this area again but just so you know our carpenter refitted the door and it now works perfectly.
We really value all of our guests at The Rectory Annex and have lots of great reviews, so your negative feedback really concerned me.
We have the interior of the Annex decorated every 12 months and last year had an expensive hardwood stable door fitted, obviously new doors can warp slightly and this has in the last month meant that the door can be difficult to open and close. Just yesterday, 14th December, we had our carpenter refit the door and I can assure all of our potential guests that it works perfectly.
When you enquired about staying at the Annex you asked if smoking was allowed to which we answered no, but you were free to smoke in our large garden if you so wished. When our housekeeper, same lady for many years, cleaned up after your stay the Annex smelt of cigarettes and had not been treated in the way that the vast majority of our other guests treat it.
So, we thank you for commenting on the door which is now sorted and the place is spick and span for other guests to enjoy.