Dear Anson, I apologize if you feel you didn't have a good experience. However, I ask you to keep the facts right before you write a review. I do not enforce ID verification. You might confuse it with me denying your request to pay in cash. Just the attempt to pay in cash violates Airbnb rules. Also, the listing clearly states, that there is no oven in the apartment. And lastly, if you had asked for a spare key, I could have given you one. I think I have been very responsive to all of your requests. Next time, just ask.