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I live in Moscow, work as a teacher.
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She was great at everything. We recommend Natalia to other hosts.
Natalia made her reservation well ahead of time and provided detailed information so this helped very much. There was a small incident with my laundry machine and Natalia was quick to reply and take responsibility. But, after working together we realized there was no problem and everything worked out great. This is my first time to experience this kind of wonderful pro activeness. Kudos to Natalia. I would have her stay again if she wished :)
Natalia was a great guest she communicated very well on when she would arrive and depart she left the room very clean I recommend Natalia