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Thanks for your candid remarks.
First of all, our sincere apologies to you for the condition of the room and your not so pleasant experience staying with you. As you rightly noted, we never had any guest who had a bad experience staying at our place.
We had a family emergency that messed up our schedules and it was really chaotic. We did provide instructions to get the room cleaned but apparently it was not properly cleaned.
Again, your experience was truly an exception and be assured that this won't happen again.
Sam / Nirmala
Heather was an Excellent guest. Very clean, polite, grateful, well cultured, and very well travelled. We learned a lot about Ireland & Irish culture. We will definitely have her as our guest again.
Heather was a great guest and is welcome back anytime!
It was a pleasure to host Heather. She was friendly and clean and quiet and independent, all that one would want in a guest.
Heather was a great, clean, quiet, easygoing and considerate guest. Loved to have her around. I recommend Heather to any host at airbnb!