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Penelope and her husband were excellent guests. Penelope was easy to communicate with and prompt in her replies. She went out of her way to reassure us that they were reliable people by offering as much information and reassurances about themselves as possible, which was very considerate. They proved to be completly reliable, as we knew they would be, and took very good care of our apartment and were genuinely appreciative of the support we and our helper had given them. I can completely recommend Penelope and her husband as guests., and we would certainly welcome them back.