hey Tom, glad you had a nice time! It was a pleasure to host you & hope to see you return.
I'm not sure why you didn't find the salt and pepper... sometimes the cleaning staff puts it in a cupboard somewhere but we definitely had salt and pepper there.
I made it a point to verify each of the claims you made. It took some time, but here are the findings.
To start, let me deal with issues that I cannot control. For instance, I cannot control that the beach was "small" when the tide was in - I do not control the tide. The tide fluctuates with the weather. The pictures posted online are accurate, and there was nothing to lead to confusion.
Moreover, corals/stones are not uncommon at the beach - at any beach. I am amazed that you would complain of this. It is unfortunate your husband cut his foot, and I hope he is back to normal now.
Furthermore, although it is unfortunate you had issues in finding a parking spot a couple of times, I do note that you were helped on both occasions, and were ultimately able to find a parking spot. Yes, there is parking available, but it is not reserved. It is used on a first come basis.
The description of the condo specified that the laundry facility was available on site - not in the condo. In fact, a photo of the layout of the condo is also provided for this purpose, to allow potential guests to understand what is available in the condo specifically. And, you could have asked before, too.
The claims you made with respect to cleanliness were a bit more difficult to assess. First, supplies were not dumped into a garbage bag. Supplies are put into a white plastic bag and left for you in the bathroom. That is how they supply those items in the resort. It is unfortunate you would confuse this with a garbage bag, but I certainly never had this issue in the past.
I was also advised that the condo was cleaned and checked by 2 different people prior to your arrival. The claims regarding the bed sheets and the kitchen appliances were denied. I cannot comment further.
Finally, I verified with the accounting dept. They confirmed - and showed me the account statement to that effect - that you were not charged for the cleaning fees.
In sum, it is unfortunate you had an experience that did not live up to your expectations. But, some of the things that affected your appreciation of your stay cannot be controlled.