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Originally from Japan and currently lives in Seattle, WA. The owner of hair salon in Seattle. Love traveling. Hobbies: singing, reading, and horse back riding. Sports: yoga and running.
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Hi Ai, how are you? We unfortunately did not have the pleasure meeting you and that is probably where things went wrong with your stay. It broke our hearts to read your review because honestly all it was was a lack of communication. the studio is very small that is why it is very cheap considering that the apartment is in central Dublin, it is definitely best for one person but some couples or friends don't want to pay too much or cannot afford to pay too much so it is not for us to question guests motifs for staying or choosing our place. Up to your arrival, other guests have been very happy staying at our place regardless of being a small place. if you had communicate with us, we would have upgraded you to our 2 bed apartment located in the same building and it was free at the time of your stay, we are also living next door to your apartment, so a knock on our door or an airbnb message about your unhappiness would have sorted it all, we have been greeting all of our guests so far both myself and my wife, we also cleaned and prepared the apartments for everyone up to your arrival which means that we did not take any time off during the summer time, so we promised our kids as it was Halloween holidays to go for one night holiday so we gave the cleaning and the greeting to another lady that explained the dirtiness that you experienced, we really apologise on it, 2 cleaned towels were prepared for you, she probably mixed them with old ones, we are so terribly sorry about it. It is a real pity that you did not tell us as we would have changed everything for you, clean your apartment, make you go for free in the other bigger apartment and probably given a bottle of French wine to apologise for all of that but instead you said nothing, we did not meet you, we did not hear about you, you did not ring or knock on our door or send us an e.mail so we did not want to disturb you, we assumed that everything was find. It is a real shame that we did not communicate. We could have share so much, I am a big fan of Japan as I have study Japanese for 4 years and live there for a full year, we would have love talking to you on it. Meeting people from different culture is what we love.' you are paying and we consider that it is important that you are happy with everything on your holidays. we cannot push walls , create bigger spaces when impossible. The photos on the website are accurate. No photo with TV advertised, there is a photo with the full fitted kitchen, nothing is hidden. We recommend that guests read all reviews, look at the photos. Communication is Key on both sides.Sincere...
Ai & Mark were a great (website hidden) bonded with our dog and he really missed her once they departed. They were very considerate house guests and a pleasure to host.