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Naomi and her friend were the most lovely guests! They were kind, communicative, friendly, helpful and honest, and when they checked out they left the apartment in perfectly clean, spotless condition. Which is more than I can say for how it was when they arrived! Our housekeeper hadn't cleaned as well as she should have, and instead of reacting horribly, as she very well could have, Naomi was nothing but understanding, helpful and patient while she waited for the apartment to be further cleaned. She really made a difficult situation smooth and pleasant for me, and I'm grateful! She and her friend are welcome back anytime-- they're terrific!