I find this reply totally inappropriate. I understand that the hosts need to protect their livelihoods; and with two apartments in Dublin to rent out they do not appreciated to be criticized. However this airbnb peer review system works only when the guests are honest; and to fire back like this and to make it more difficult for us to rent a room through airbnb is way below standard. I want to add that you misrepresented yourself at the website: there was an alluring portrait of Anastasia as a host but she did not even say hello to us; and was totally disengaged. My wife complained that the host did not even offer her to help with the heavy suitcase. We did not want to be rude in our public remarks, but you ask for an answer and you get one.
I need to say that husband Dan was nice to me (at least in my face, not behind my back). Horrible hosts!