Visit create.airbnb.com »
Thanks for taking the time to report this user.
Your participation helps keep Airbnb a safe and trusted
community, and it doesn't go unnoticed!
Paco has completed online and offline ID verification.
Learn more »
I did not have much contact with Paco. Our person of contact was Valentina who manages many properties around the area. She is very friendly and responded to emails punctually. We arrived early and had the pleasure of meeting Willie (the handyman or groundskeeper?) who ended up being the most helpful person of contact. He seemed to be on the property any time we needed him. A plumbing issue came up (probably our fault) and Willie was there to the rescue!
The apartment itself is really cute, just as pictured. It was extra nice to have an AC unit in the bedroom. There is also a DVD player and some DVDs which we enjoyed one night.
The neighbors are friendly and the pool is nice. We spent most the time at the beach which is a quick walk down the road.
Well, upon our arrival we were picked up as promised and went to the "Villa on the beach". The villa turned out to be a very small studio with a very tiny "kitchen" and a bedroom. The bathroom was moldy and since we arrived on a Saturday we had to bear two nights in this very disappointing "villa" which was actually not the one I booked. The only A/C in the bedroom was not working either, so we did not have much rest during the first two days.
On Monday we went to the reception where I complained massively. The lady there was overwhelmed by our criticism and promised immediate solution. Therefore we could move to a proper apartment in a complex called "Terrazas" which was a big difference. Even though some stuff was missing (washer, coffee-maker, pan) we enjoyed the rest of the vacation there. The receptionist, Rosanna was very helpful and full of support. Before booking apartments in Punta Cana be aware that you have to pay ADDITIONAL fees for electricity which can amount to be a second rent. We paid 325 USD.
The area in Bavaro, Punta Cana is perfect. Terrazas can be definitely recommended.
Apartment Vanny is in a small residential complex just being developed on the outskirts of Bayahibe, surrounded by native jungle, without much redeeming value. I would not recommend it in comparison with numerous other accommodations closer to town. It was not ready for us when we arrived, unclean, without working fans or adequate bedroom light. It was totally unsatisfactory for us, but owner was exceedingly gracious and upgraded us for our 20 day stay at a beautiful resort with large pool right on a beautiful beach about 7 km south of Bayahibe, called Cadaques Caribe. We also rented a car from BookingCaribe at a very reasonable price. The resident caretaker, Willy, was charming and fulfilled all of our wishes and needs.
Unfortunately, I had to cancel this booking at the last minute. Paco, very kindly, offered me a substantial discount on a re-scheduled booking, which she was under no obligation to do. Thank you!
Muy atentos y amables. El departamento muy amplio y luminoso. Cumplió todas nuestras expectativas y nuestra estadía fue muy agradable.
The reservation was canceled the day before arrival. This is an automated posting.
I had a great time. There was no issue in getting settled in Paco's apartment; the keys were ready for me at the concierge. I found all appliances needed to keep me at ease. Easy beach and pool access. The air conditioner in the bedroom was not the best. But overall, I enjoyed staying at Paco's, I would definitely recommend it, and look forward to my next visit.