Hey, thanks for the great review! Re: the dishwasher we did not want to inconvenience you with having it serviced during your stay as it was a same day changeover. As stated I arranged for the cleaning lady to come in and take care of your dishes at anytime you wanted and would have covered the costs because of this inconvenience.
As for the AC it a leak started in the upstairs bedroom which was beyond my control. However, it was fixed the same day that you notified me of it and all was back in working order by the end of the day.
I hope that you guys come back some day soon. Take care!