Unfortunately, I cannot recommend Zu as a host! Now for the facts about our stay. We live 2 hours north of Manhattan and our weather is much different than NYC. The weather forecast for our area was for heavy snow on the day we were to rent the apartment so I emailed Zu to see what his cancellation plan was. He told me it was strict and I didn't complain. I told him we were going to try to come down, but the weather might not allow us to. I can't see why he is whining about my calling when he was going to be paid even if we didn't show up. We did make it to the city and met Zu who showed us the apartment. There were cords of all types scattered on the floor, dishes in the dishrack, a kitchen sink that we could not use and a dirty towel on the floor behind the bathroom door. Overall the apartment wasn't very clean. He gave me the apartment keys on a heavy chain, but one of the keys which I did not notice at the time was attached by a cheap piece of wire to the heavy chain. When we left the apartment for the first time the key on the cheap wire must have fallen off as I was putting the keys in my pocket. I emailed Zu to tell him we lost the key and Zu arranged for the building superintendent to give us a spare key. The next day the super told me he found the original key. I took that key and SECURED it to the heavy keychain Zu gave me. Hey ZU how about brilliant idea I had to attach the key? Really difficult eh?
The internet saga. We are not illiterate it when it comes to WiFi. We were trying to use an iPad. Zu gave us the password and said that if the connection didn't work to unplug the router and then plug it back in and to try an ethernet connection if there were still problems. OK, no problem except he didn't provide his network name. We emailed him and he sent the network name, but plugging and unplugging didn't solve our problem and we don't have an ethernet port. If you read other reviews you will see we are not the first to have WiFi issues. I never received a request from Zu to call him about the Wifi. Zu is the type of Airbnb host that wants the money, but puts no effort into making his apartment a decent place to stay. My advice -- stay away!