I'm a writer, speaker, and consultant (information architecture, user experience, digital strategy) who loves libraries, national parks, and triathlons. I was born in Manchester, England but mostly grew up in Connecticut. Favorite countries I've visited include Australia, Brazil, Chile, Italy, Japan, Portugal, Spain, and New Zealand. I'm a quiet but friendly flexitarian (semi-vegetarian) who enjoys country and folk music. I live in Ann Arbor, Michigan with my wife (a librarian who loves to cook), two daughters (both avid volleyball players), and a dog named Knowsy.