Same goes on this end. Michelle left the house a mess. I have pictures to back up the additional cleaning fee. She was never expected to scrub anything. A maid on her vacation? How about having respect for someone else's home. The cleaning service had 7 bags of garbage they left on countertops which consisted of alcohol bottles and food. She removed shelving from the garage and set up a beer pong table in the backyard which she left for us to clean up. I could go on and on. All I did was pass on to her the additional cleaning fee that we were charged. I'm insulted that she would expect me to absorb that extra expense. It's customary to leave the house the way it was found. The cleaning fee is for bedding, sanitize the bathrooms and a once over. They left wet towels on the furniture, glasses and dishes on the back lawn, shells and piles of sand throughout the house. This home is in a quiet neighborhood. Read other reviews, never had this before. Out of respect for Michelle I won't post pictures but they are available upon request. Next time stay at a hotel.