Thanks for taking the time to report this user.
Your participation helps keep Airbnb a safe and trusted
community, and it doesn't go unnoticed!
I am travelling with my sister and her husband. We are interested in seeing as many traditional festivals as possible in Tuscany and Umbria and maybe further south. We would be grateful for any information about festivals and their dates.
Monica has completed online and offline ID verification.
Learn more »
Very nice guests, She is always on time
She left the room and the apartment clean
We did not meet Monica in person, we only spoke by phone. the communication was good and easy, Monica and, her friends of her are quiet, peaceful and kind.
Monica and her sister were very nice and friendly. Independent and outgoing they were set to make the most of this trip! We helped them a bit with a doctor problem which needed solving and lending them a computer but a part from that they managed the apartment alone and left everything very clean and tidy.
I am sorry to say that I will not recommend Monica as a guest due to several reasons. They booked the house for the 27th of August and they asked to change the date of the arrival 3 times to arrive finally on the 5th of September. They complained that there was no sign at the house while Airbnb and I informed them with the exact address. It was really difficult to get in touch with them and they left the house leaving 4 bags of litter inside the apartment. They payed £29 pound per night for 3 people, less than £10 pounds per person and they complained that there was no washing machine in the flat and other stuff. I still wish them the best luck in finding other accommodations for the next time.