Having four children, my wife and I have started to find alternative arrangements when travelling. Hotels usually do not accommodate six people in a single room. From our travels, we learned about airbnb.com and have terrific experiences. I am also very pleased to serve as a host to travelers. After being a guest, my perspective enables me to be a better host by preparing for the questions and arrangements that a guest will or may have. And my career has included multiple roles focused on delivering favorable customer experiences, which many times led to personal referrals.