Response from Marta: Thank you Lynne and your large group of family and friends for staying with us!! It was a pleasure having you! You were absolutely great guests, friendly, fun, you were out and about all day so we know you really enjoyed the city and you took great care of the apartment and left in super neat condition!! Thanks! It was lovely hosting you and we hope you had a wonderful trip back to Russia and Canada and hope we have the chance of hosting you again in the near future!!
Response from Marta: In life there are nice people and ugly one. These ones where of the second one, and I wouldn’t recommend anyone in Airbnb or any other community that opens their house to strangers to host Eliane or Arthur, her husband or her friends. Since they made the reservation this family seemed very difficult and annoying and we didn’t like them, we had a bad feeling about them. We even called them to talk before they came and we tried to cancel their reservation. But since they were a family and it was a reservation for Christmas and New Year, which is a difficult time to find an apartment in the heart of New York, we decided not to be mean and not to make it difficult for them to find a new place. We have lovely guests in general, and we like hosting people from all over the world, and people of Brazil have always been so friendly, nice and lovely guests, one of our favorites!! In general, we have a lot of happy guests staying with us as you can see. There are always a small percentage of exceptions, especially in this case when the bad weather and the holiday season also made it impossible to get into Manhattan many times for our team to take care of the apartment. So we are sorry they had such a bad time, it was a mutual feeling since no one liked their attitude either, so we wouldn’t host them again, but we hope they have a lovely year and we wish them well. Life is a learning experience, hope it is a chance for both of us to learn about this one.
Response from Marta: Bonnie thanks for such a nice review. It was a pleasure hosting both of you, and seeing that you felt so at home in New York. It was lovely having you, you were great guests, you took great care of the apartment and I have heard that it was a pleasure enjoying such great conversations. I really hope we get to host you again soon. Best of lucks with the new baby, best of lucks with the Yoga studio and best wishes for both of you!!! Have a great Holiday Season and great start of the year!!
Response from Marta: Ingrid, thanks for you and your large group of 9 guests to stay with us, we hope you had a good stay. Thanks for your kind words and we hope that the convenient location and spacious apartment to fit large groups in the heart of it all, made your stay a memorable one. We always try to make as many upgrades as possible, this week we bought new sofa covers, more linens, more covers. Believe us, we try as hard as possible!! We hope you got good memories and it was a nice trip! Have a great holiday season! best, M