I am from Los Angeles California. I am a Behavioral Therapist and we are looking forward to traveling to Europe!
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They are come in my house as a good people without bags and i show them the room and the house like all others guests are come the last year. When I call them the morning after the arrive for make a breakfast i find on the other side of a thanks paper of previous guest this "crazy" message i have here and i can show to everybody come, she write by pen before leave: " Hi sorry we didnt stay but we met family here. Thank you! It wasn't what we expected. Tania" .
The day after when i try contact her for understand she say the worker was in my house for repair antenna had red eyes and i should refound them otherwise Tania write thisbad review. In the same call i explain to Tania the situation of worker for the antenna he never gonna come back my house again and so he dont leave here and anyway is a good person i dont think deserve to be call and considerate like this but is ok.
Anyway in that call I have try make you come back here for the other 2 nights you reserve and you know how much stupid and sad you make me feel with your behavior.
Is true Tania send me multiple messages for ask me back the money or she was going to write a bad comment and I say from the beginning to her I dont want refound them and airbnb pay me after you are come and pay me only if the service are regular.
About clean is first time you complain to me and this is not fair and I think is not true anyway if you consider something under your standard of clean just tell me and i gonna provide.. is never happen in the way you say but I make everything for make feel my guest at home and you know it and i think you should say it!!!
Tania say the room was not ready but is not true because they are come in the evening and i clean the rooms from 11.30 to 15 normally so you have find already clean. Is true i give u the clean sheets in the hands so you can make your style and you know are clean blankets but I help in made the bed.
Great guest. Quite considerate. Left the apartment spotless...
Tania and her Mama are simple fantastic persons,very polite and and respect full! They are so lovely, always smiling and ready to help you for everything,was really a big pleasure to host and i hope to see again,NO HESITATE TO HOST!