Response from Karen:
Criticisms are better than compliments and I appreciate those this guest was quick to share. Although I am not sure I can do very much about our home being an historic Newport house built in the 1800s and having the traditional layout of that time, or about the unseasonably cold weather during this guest's visit at the end of winter. Certainly it would have helped if this guest had not left crumbs all over the kitchen counters. We called in an exterminator after this guest to get rid of the slight ant issue those crumbs created and to ensure that if another guest left so many crumbs there would be no ants again even then. As you will read in all previous glowing reviews, all our guests have loved their stay, and I am committed to ensuring that you love yours.
I look forward to the opportunity to host you and am here if you have any questions or if I can help you in any way.