I am manager for this ultimate vacation rental.. I have lived on the Big Island since 1972 and been a full time Realtor since 1976. I will do my utmost to make sure your stay in our paradise is one to remember.
i made it clear to daniel from the beginning that this was a million dollar home and we always require a credit card for security purposes. EVERY other tenant over the years had ABSOLUTELY no problems with this and we never have had any additional charges on the card. He felt i was taking advantage of him by asking for him to provide this. I told him I have been a Realtor for 38 years and would never charge him any additional unless there were damages. I am sorry there was a communication problem with this tenant. Please read every other review and praise of the home and of me as a host and you will know that you can't please everyone all the time, but 99% of folks LOVE the home and my services.