I'm a neuroscience researcher at Brown. I was born in Poland, grew up in Illinois, lived in Pittsburgh and Boston for a while, and I'm currently living in Providence. I love to travel and play outside.
Oh dear. Fabienne is also very nice, but I think there were some language barriers that made communication a little bit difficult and led to some misunderstandings... though it seems a bit silly to go through the details of my perspective on each of these issues, hopefully these highlights will suffice: as we entered the room, we were hit with an overwhelmingly musty smell, and then we found that the room had piles of bug carcasses behind every piece of furniture, and spiders and ants crawling around everywhere. We first asked (not demanded) whether she had another room she could put us in, and she said yes - and then an hour or so later, she said no. She agreed that our room was in an unacceptable condition and offered to cancel our reservation. So then we started looking for a hotel room. Meantime, we asked for a fan to air out the room with the door open to try to get rid of the musty smell, because the windows don't open. We spent a couple hours looking for hotel rooms and talking on the phone with Airbnb, but we couldn't find any rooms available for the duration of our stay. Airbnb said they would keep working on finding us alternate accommodations as we headed out for dinner, so we told Fabienne that there's a chance we'll find an alternate place to stay and left our key with her just in case. Needless to say, Airbnb had no success either, so we ended up staying at Fabienne's. Fabienne kindly had the maids come and clean the room while we were away, which made the room almost acceptable, except for the remaining living critters crawling everywhere and the musty smell we couldn't get rid of. As for the A/C: because the windows didn't open, when the A/C turned off, it got really hot in the room. It was off for a stretch of a couple hours one night, which made sleeping impossible unless we opened the door to the outside - but the door had no screen, so anything could just waltz in and out of our room. We didn't want to leave the door open overnight, so we texted Fabienne to see if she could turn the A/C back on. (Sorry it was so late at night, Fabienne, but we really did wait with the door open for a couple hours hoping that it would turn on again by itself, before we resorting to bothering you about it.) It was a fine temperature after she turned the A/C down, but the problem was that the vents were accumulating so much condensation that they were dripping on her bed. I thought maybe she wouldn't like that so much (I certainly wouldn't if it were my house), so in the morning I told her about it and suggested that maybe at a temperature in between the 2 (I suggested 72), it would stay on but wouldn't drip on her bed. As for the internet, I think there's a problem with Fabienne's wireless router. The wireless always worked fine for us for about 5 minutes or so, and then would slow to a crawl, and then stop working altogether after about 10 minutes. When Fabienne suggested the 3-way call with AT&T, I said it's fine, we can manage with the little bursts of internet (we didn't want to spend another hour troubleshooting her network connection, having already wasted half of our first day in Miami trying to find alternate accommodations). We ended up finding a coffee shop to access the internet on. I think the language barrier made Fabienne believe that I agreed to making the phone call to AT&T, but I didn't. I also had no idea she asked me to leave the key for the sofa people (again, language barrier). I left her the bottle of champagne on purpose with a "Happy new year" note under it, thanking her for all the trouble she went to for us; I'm not sure why she thought that was an accident. I didn't care about the food, but I wanted to alert her that we accidentally left it in the fridge so it wouldn't rot during there and become another unpleasant surprise for her next guests. I did leave the pillow by accident. (I really appreciate that you are sending it to me! Thank you so much! I just hope you're not also sending the champagne and food...)