Claims in this review are not at all true and seem to more likely have been pulled from some film than reality. Vanessa left unexpectedly. She seemed to be overtly sensitive to street sounds which are common in a city like New York. Most of my guest don't have a problem with the sounds. They are normal and the block is quite safe (by the way... no gangs... that is kind of ridiculous ). If I had the kind of sensitivity / mood that vanessa has, I would have made sure to book a room on a tree lined street or in the suburbs somewhere. I did all i could to help given the situation. I was not able to offer her a full refund Because of the suddenness of her departure and this angered her to write this (really unfair) review.
This is totally inaccurate / unfair review and I hope that is clear given that wonderful review left by my other guest who are very happy with their stay.
Niall put me in an awkward situation and had changed his story around a few times which lead me to question him. I said it could have been an "asshole move" *if he lied to me.* I think he would agree that it would have been. There were few good reasons to question him.
If you *read other reviews*, you can see everyone makes it a point to mention that I am a really fair and very friendly person. That's because I really enjoy welcoming people into my home. I do all I can to make my guest comfortable. I have hosted many people and had 98% great reviews. I would LOVE to make it a rule to welcome only positive people into my home but challenges do come and I think I treated Niall very fairly given the situation. I really wish he could see that.
I still wish Niall all the best in his travel in the future.