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Though we had to have someone be here while we were unexpectedly away, Shannon worked with and around the complications that arose and found solutions. We appreciated her positive approach and would love to have her stay again to meet her personally. Her room was left clean and neat and communication was clear and timely. Thanks Shannon.
A lovely couple from San Fransico in Aptos for a friend's wedding... didn't get to see much of them, but wouldn't hesitate to book them again!